Services
Here to Help - 24/7
- +255 769-447-499
Fault Reporting
Empower clinical and biomedical teams to log equipment issues in seconds using customizable digital forms. No more paper logs or miscommunication, just fast, accurate reporting.
Engineer Dispatch & Scheduling
Assign the right service engineer to each task with smart scheduling tools. Track visit status, ETAs, and service progress in real time.
Service Closure & Compliance Reports
Get auto-generated closure reports with service details, timestamps, and engineer notes. Ideal for audits, compliance checks, and internal accountability.
Analytics & Insights
Visualize recurring faults, response times, and equipment performance with built-in dashboards. Use data to drive smarter maintenance strategies.
Secure, Cloud-Based Access
Our platform is cloud-hosted, secure, and accessible from any device. Role-based permissions ensure the right people see the right information always.
Centralized Communication
Avoid scattered emails and calls. MedPrimia provides a unified messaging and alert system, keeping everyone informed at every step of the process.
NEED URGENT SUPPORT- WE'RE HERE 24/7
Experiencing a medical equipment breakdown? Our support team and engineering partners are on standby 24/7 to help healthcare providers respond without delays.
- +255 769-447-499